PRIVACY POLICY
1. INFORMATION WE COLLECT
We may collect information that you provide directly to us when you use our store.
This may include:
• Your name
• Email address
• Phone number
• Billing address
• Shipping address
• Order and purchase information
• Account information, if you create an account
• Information you provide when contacting customer support
• Marketing preferences
• Other information you voluntarily provide to us
When you place an order, payment information may be processed by third-party payment providers. We do not directly store your full credit card number.
2. INFORMATION COLLECTED AUTOMATICALLY
When you visit our website, certain information may be collected automatically.
This may include:
• IP address
• Browser type and device information
• Operating system
• Language preferences
• General location information
• Pages visited
• Products viewed
• Referring website or URL
• Date and time of visits
• Actions taken on our website
We may use cookies, pixels, and similar technologies to help operate our website, understand how visitors use our store, and improve our services.
3. HOW WE USE YOUR INFORMATION
We may use your information to:
• Process and fulfill your orders
• Process payments
• Provide shipping and delivery services
• Send order confirmations and shipping updates
• Provide customer support
• Respond to your questions and requests
• Improve our website, products, and services
• Prevent fraud and unauthorized transactions
• Maintain the security of our website
• Analyze website traffic and customer behavior
• Send marketing communications when permitted and when you have opted in
• Display relevant advertising and measure advertising performance
• Comply with legal and regulatory requirements
4. COOKIES AND TRACKING TECHNOLOGIES
Kivara Clothing may use cookies and similar technologies to provide essential website functionality and understand how visitors interact with our store.
Cookies may help us:
• Remember items in your shopping cart
• Maintain website functionality
• Understand website traffic
• Improve the customer experience
• Measure advertising performance
• Support marketing and remarketing activities
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
5. ANALYTICS AND ADVERTISING
We may use analytics and advertising technologies provided by third parties to understand how customers interact with our website and to measure the effectiveness of our marketing campaigns.
This may include tools provided through Shopify and advertising platforms such as TikTok and other advertising partners.
These technologies may collect information about your interactions with our website, such as pages viewed, products viewed, purchases, and other website activity.
Third-party advertising partners may use this information to provide advertisements that may be relevant to your interests, subject to applicable law and your available privacy choices.
6. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information for money.
We may share information with trusted third parties when necessary to operate our business and provide our services.
These may include:
• Shopify and technology service providers
• Payment processors
• Print-on-demand and order fulfillment providers
• Shipping and delivery providers
• Customer support providers
• Analytics providers
• Advertising and marketing partners
• Fraud prevention and security providers
• Professional advisors and service providers
For example, when you place an order, information necessary to fulfill and deliver that order may be shared with our print-on-demand fulfillment provider.
Third-party service providers are expected to use personal information only as necessary to provide their services or as otherwise permitted by law.
7. PAYMENT INFORMATION
Payments made through our store are processed by third-party payment providers.
We do not directly store your complete payment card information on our own systems.
Your payment information is handled according to the privacy policies and security practices of the applicable payment provider.
8. ORDER FULFILLMENT AND SHIPPING
To fulfill your order, we may share necessary information such as your name, shipping address, order details, and contact information with our fulfillment and shipping partners.
This information is used to manufacture, process, ship, and deliver your order.
9. MARKETING COMMUNICATIONS
If you choose to subscribe to our marketing communications, we may send you information about:
• New products
• New collections
• Promotions
• Special offers
• Store updates
You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email.
Please note that even after opting out of marketing communications, you may still receive necessary transactional messages, such as order confirmations, shipping updates, or customer service communications.
10. DATA SECURITY
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.
11. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
We encourage you to review the privacy policy of any third-party website before providing personal information.
12. YOUR PRIVACY RIGHTS
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include the right to:
• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information about how your personal information is used
• Opt out of certain marketing communications
• Exercise other rights provided by applicable privacy laws
To make a privacy-related request, contact us using the information below.
We may need to verify your identity before completing certain requests.
13. CHILDREN'S PRIVACY
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.
When we make changes, we will update the “Last updated” date at the top of this policy.
Your continued use of our website after an updated Privacy Policy is posted constitutes acceptance of the updated policy to the extent permitted by applicable law.
15. CONTACT US
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Kivara Clothing
GOLDBUSINESS LLC
30 N GOULD ST STE R
SHERIDAN, WY 82801
United States
Email: support@kivaraclothing.com