SHIPPING POLICY
SHIPPING POLICY
HOW LONG AFTER ORDERING IS MY ORDER SHIPPED?
We typically process and prepare orders within 1–2 business days. Once your order has been processed, it is shipped according to the shipping method selected at checkout.
Processing and shipping times may vary depending on the product, order volume, destination, and shipping method.
WHICH CARRIER DO YOU USE?
We use shipping carriers and delivery services selected based on the destination and shipping method available for your order.
Your tracking information, when available, will be provided after your order has been shipped.
HOW LONG DOES IT TAKE TO ARRIVE?
Delivery times depend on the shipping destination and the shipping method selected at checkout.
For U.S. orders, our fulfillment process is designed to provide fast delivery, but actual transit times may vary due to carrier delays, weather, holidays, or other circumstances outside our control.
Please refer to the estimated delivery timeframe shown at checkout for your order.
I DIDN'T RECEIVE MY ORDER
If you have not received your order within the estimated delivery timeframe, please contact us at support@kivaraclothing.com and include your order number.
Our support team will help you check the status of your shipment and provide the available tracking information.
WHAT ABOUT CUSTOMS FEES AND TAXES?
For orders shipped internationally, customs duties, import taxes, VAT, or other fees may apply depending on the destination country.
Any customs duties, import taxes, VAT, or other charges imposed by the destination country are the responsibility of the recipient unless otherwise stated at checkout.
We recommend checking with your local customs or tax authority for information about possible charges before placing an international order.
SHIPPING INSURANCE
If shipping insurance is offered at checkout, the coverage and terms will be displayed before you complete your purchase.
If your shipment is lost, damaged, or otherwise covered by the applicable shipping protection, please contact our support team at support@kivaraclothing.com with your order number and relevant details.
Please do not send any return or claim shipment without contacting our support team first.
CONTACT US
For shipping questions or assistance with your order:
Kivara Clothing
GOLDBUSINESS LLC
30 N GOULD ST STE R
SHERIDAN, WY 82801
United States
Email: support@kivaraclothing.com